Service Canada

Pembroke Service Canada Centre

141 Lake Street Pembroke, Ontario, K8A5L8

Hours: Monday–Friday, 8:30 AM–4:30 PM

Service Canada Ontario Service in English, French

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Location

Office NamePembroke Service Canada Centre

Address141 Lake Street Pembroke, Ontario, K8A5L8

Province / TerritoryOntario

HoursMon–Fri, 8:30 AM–4:30 PM

Language & Accessibility

Language of ServiceEnglish, French

Multilingual ServiceAmerican Sign Language, Quebec Sign Language

Wheelchair AccessibleYes

ParkingFree Parking

Payments

Accepted Payment TypesCheque (for passport services, a certified cheque or money order payable to 'Receiver General for Canada'), Mastercard, Visa, American Express, Prepaid cards, Debit card, Visa Debit, Mastercard Debit

Public Phone

Public FaxNo

Before you visit: hours and schedules can change, especially around statutory holidays. Confirm current hours directly with Service Canada before travelling to this location.

Ontario

About this location

Pembroke Service Canada Centre is a Service Canada location at 141 Lake Street Pembroke, Ontario, K8A5L8 in Ontario.

Service Canada delivers Government of Canada programs and services including Employment Insurance, CPP/OAS, the Social Insurance Number program, and Passport Services on behalf of Employment and Social Development Canada (ESDC).

This directory tracks Service Canada Centres, Passport Services locations, Scheduled Outreach Sites, and Service Delivery Partners across Canada. Browse other Service Canada offices in Ontario to find the closest location to you.

Contact numbers

Program lines that apply to this office's territory — Pembroke Service Canada Centre, Ontario

General enquiries

1 800 O-Canada

(800) 622-6232

CPP / OAS / GIS

(800) 277-9914

EI Telephone Information Service

(800) 206-7218

Social Insurance Number (SIN)

(866) 274-6627

Employers & foreign workers

Employers Hiring Foreign Workers

(866) 556-5518

Direct Fax — Foreign Workers

(866) 293-9979

Record of Employment (ROE Web)

(855) 881-9874

TTY / accessible lines

Direct TTY (1 800 O-Canada)

(800) 926-9105

CPP / OAS / GIS (TTY)

(800) 255-4786

Employment Insurance (TTY)

(800) 529-3742

These are national program lines, not a direct switchboard number for this specific office. In-person availability of each program can vary by location type.

Common services available through Service Canada

General programs supported through Service Canada. Availability of any individual service at Pembroke Service Canada Centre specifically should be confirmed before visiting.

All Canadians

Employers & Organizations

Families & Children

Seniors

Workers

People with Disabilities

Youth & Students

Passport & Newcomers

Frequently asked questions

About Pembroke Service Canada Centre in Ontario

Where is Pembroke Service Canada Centre located? +

Pembroke Service Canada Centre is located at 141 Lake Street Pembroke, Ontario, K8A5L8 in Ontario. Use the Get Directions button above to open navigation.

What type of Service Canada location is this? +

Service Canada delivers Government of Canada programs and services.

What are the hours for Pembroke Service Canada Centre? +

This location is open Monday to Friday, 8:30 AM to 4:30 PM. Hours can change, especially around statutory holidays — confirm before visiting.

What language of service is available? +

Service is provided in English, French. Multilingual service, upon availability: American Sign Language, Quebec Sign Language.

Is Pembroke Service Canada Centre wheelchair accessible? +

Wheelchair accessibility: Yes.

Is there parking? +

Parking: Free Parking.

What payment types are accepted? +

Accepted payment types: Cheque (for passport services, a certified cheque or money order payable to 'Receiver General for Canada'), Mastercard, Visa, American Express, Prepaid cards, Debit card, Visa Debit, Mastercard Debit.

Is this the same as a passport office? +

Passport service availability depends on the location type. Check the office type badge above, or confirm with Service Canada before visiting specifically for a passport.

What's the difference between a Service Canada Centre and a Scheduled Outreach Site? +

A Service Canada Centre is a permanent, staffed office open on a regular weekly schedule. A Scheduled Outreach Site is a mobile or temporary service point that opens only on specific announced dates, usually in smaller or remote communities.

What is a Service Delivery Partner? +

A Service Delivery Partner is a local organization — often a band office or municipal office — authorized to deliver certain Service Canada services on behalf of the Government of Canada, typically in remote northern communities without a dedicated Service Canada office.

Can I apply for a Social Insurance Number (SIN) here? +

Call (866) 274-6627 to confirm what's available at Pembroke Service Canada Centre before visiting, since services can vary by location type.

Can employers submit a Record of Employment here? +

Record of Employment is generally handled through ROE Web rather than in person. Employers can call (855) 881-9874 for support related to this location's territory.

Is there a TTY line? +

Yes. See the Contact Numbers section on this page for the TTY lines that apply to this location's programs.

How do I reach Service Canada by phone? +

For general enquiries call 1 800 O-Canada at (800) 622-6232. Program-specific lines are listed in the Contact Numbers section above.

How can I verify current information about Pembroke Service Canada Centre? +

This listing is compiled from publicly available Government of Canada office data. For the current schedule, contact details, and services, check the official Find a Service Canada Office tool at canada.ca before visiting Pembroke Service Canada Centre.

Canada.ca — Official SiteLocate offices, forms, and current program info Contact Service CanadaNational contact channels by program

More Service Canada offices in Ontario

Browse other centres, outreach sites, and delivery partners in this province or territory

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This listing is compiled from publicly available Government of Canada office data. Address and services can change without notice — confirm current information at canada.ca before visiting or relying on this listing. This is an independent directory and is not an official Government of Canada or Service Canada website.

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Sufyan Raja

I went here for the first time to get my passport reviewed. The staff were really nice and friendly. I didn’t have to wait long at all, only about 5 minutes before it was my turn. Overall, I had a really good experience

Hawalul Nurdin

prompt in/out in 30 mins at 10am! Plus prathika was amazing and personable.

Amr Lotfy

So easy.

Haseef Rai

I honestly had an exceptional time at this location renewing my passport. The whole process went smoothly and quickly none the less. When you enter into the building, on the groundfloor is where you have to "checkin," line up to get your documents reviewed, once all that has happened, that is when you will be issued a token number. But, I cannot stress enough try to get here before 2:45 pm at the most before they take in the last few applicants. You then go up to floor #2, where you wait your turn for your number to be called up. That being said, I had the great pleasure to deal with Mrs. Kimiko who submitted my passport renewal. She honestly made the whole experience smooth, simple and flawless. Her professionalism and skills are top tier! By the time I knew it, all I had to do was pay, and leave. Thanks Kimiko!

F4H1M

Excellent service, thank you very much to all the staffs and Service Canada 🙂, keep it up 🙌

Pembroke Service Canada Centre – Hours, Address & Services | Ontario

Pembroke Service Canada Centre

About this location

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